{"id":9162,"date":"2026-02-06T18:58:00","date_gmt":"2026-02-06T10:58:00","guid":{"rendered":"https:\/\/gorillamy-official.com\/?page_id=9162"},"modified":"2026-02-06T19:15:18","modified_gmt":"2026-02-06T11:15:18","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/gorillamy-official.com\/index.php\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t
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Polisi Pemulangan & Pertukaran (Return & Exchange Policy)<\/h2>

Di Kurta Gorilla<\/b>, kami ingin anda merasa segak dan selesa dengan pembelian anda. Jika anda tidak berpuas hati dengan saiz atau kualiti produk yang diterima, kami sedia membantu mengikut terma di bawah:<\/p>

1. Tempoh Masa Pemulangan<\/h3>

Segala urusan pemulangan atau pertukaran mestilah dibuat dalam tempoh 7 hari bekerja<\/b> selepas bungkusan diterima oleh pelanggan.<\/p>

2. Syarat Produk<\/h3>

Untuk melayakkan pemulangan, produk mestilah:<\/p>

  • Keadaan Asal:<\/b> Belum dipakai (kecuali untuk mencuba saiz), belum dibasuh, dan tidak berbau wangi atau peluh.<\/p><\/li>

  • Tag & Label:<\/b> Tag harga dan label Kurta Gorilla<\/b> mestilah masih terlekat dan tidak rosak.<\/p><\/li>

  • Aksesori Lengkap:<\/b> Pastikan butang kayu eksklusif<\/b> dan poket sisi dalam keadaan baik.<\/p><\/li><\/ul>

    3. Jenis Pemulangan & Pertukaran<\/h3>

    • Pertukaran Saiz:<\/b> Jika kurta tidak muat, anda boleh menukar ke saiz lain (tergantung kepada baki stok). Kos penghantaran pergi dan balik ditanggung oleh pembeli<\/b>.<\/p><\/li>

    • Produk Rosak\/Salah Hantar:<\/b> Jika kami tersalah menghantar warna\/saiz atau produk mempunyai kecacatan (defect) pada jahitan\/kain, kami akan menanggung 100% kos penghantaran semula<\/b>.<\/p><\/li>

    • Bayaran Balik (Refund):<\/b> Bayaran balik hanya akan diproses jika stok gantian bagi produk yang rosak telah habis.<\/p><\/li><\/ul>

      4. Cara Membuat Pemulangan<\/h3>

      Sila ikuti langkah mudah ini:<\/p>

      1. Hubungi khidmat pelanggan kami di WhatsApp:+6011-69585253<\/strong>.<\/p><\/li>

      2. Sertakan Nombor Pesanan (Order ID)<\/b> dan gambar produk jika ada kerosakan.<\/p><\/li>

      3. Poskan semula barang ke alamat kami di Setia Alam, Selangor<\/b>.<\/p><\/li>

      4. Kami akan memproses penghantaran baru dalam masa 2-3 hari bekerja<\/b> selepas barang pemulangan diterima dan disemak.<\/p><\/li><\/ol>

        5. Pengecualian<\/h3>

        Barangan yang dibeli semasa Jualan Gudang (Clearance Sale)<\/b> atau promosi \"Non-Returnable\" tidak boleh ditukar atau dipulangkan melainkan terdapat kerosakan kilang yang ketara.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        Polisi Pemulangan & Pertukaran (Return & Exchange Policy) Di Kurta Gorilla, kami ingin anda merasa segak dan selesa dengan pembelian<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-9162","page","type-page","status-publish","hentry"],"yoast_head":"\nReturn Policy - Gorilla MY Official<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gorillamy-official.com\/index.php\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy - Gorilla MY Official\" \/>\n<meta property=\"og:description\" content=\"Polisi Pemulangan & Pertukaran (Return & Exchange Policy) Di Kurta Gorilla, kami ingin anda merasa segak dan selesa dengan pembelian\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gorillamy-official.com\/index.php\/return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Gorilla MY Official\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-06T11:15:18+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/gorillamy-official.com\\\/index.php\\\/return-policy\\\/\",\"url\":\"https:\\\/\\\/gorillamy-official.com\\\/index.php\\\/return-policy\\\/\",\"name\":\"Return Policy - 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